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Contact Us

For whatever reason you’re looking to contact a member of our team, please find the appropriate methods below. If you’re looking to pay your balance, did you know you can use our online Manage My Booking tool.


Cruise Sales Team

Telephone: 0808 252 5285
Lines are open Mon to Fri 8am - 8pm, Sat to Sun 9am - 5pm
Email: sales@cruiseclubuk.com
We aim to respond to all emails within 24 hours of being received


Customer Service Team

Telephone: 0808 273 6065
Lines are open Mon to Fri 9am - 5.30pm, Sat 9am - 1pm

For pre travel enquries /queries – we aim to answer your query within 48 hours please email aftersales@cruiseclubuk.com

For post travel queries/complaints/feedback –please allow 14 days to receive an acknowledgement and 28 days to receive a response. Please Email customercare@cruiseclubuk.com


Postal Address

Cruise Club UK, International House, Church Lane, Prestwich, Manchester, M25 1AN

Our customers love cruise club uk



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