Careers - We Are Currently Hiring !

Do you want to work for the UK’s number 1 independent Cruise Specialist with great opportunities, look no further! If you have a passion for providing and delivering outstanding customer service, then we want to hear from you. If you are customer service specialist looking to progress in your career, who enjoys building rapport to delivery outstanding customer care to all your customers, then apply now – this leading, reputable travel provider wants YOU!

Interested?? 
If you are interested in these fantastic opportunities in Greater Manchester please follow the links to apply. For more information please email your cv to jobs@cruiseclubuk.com

Current Positions

Cruise Customer Service Consultants

The role is to provide excellent customer care to the company’s customers providing information in response to inquiries, concerns, requests about products and services by;

  • Dealing directly with customers either by telephone or electronically, responding promptly to customer queries.

  • Handling & resolve customer complaints effectively.

  • Manage day to day administration duties

  • Enhancing the customers experience through selling additional services/products prior to departure.

Package 
The successful candidate/s will receive a competitive basic salary plus additional rewards.

Experience Required 
The successful candidate/s will have proven cruise travel industry experience. The ideal candidate/s will have strong customer service experience and be extremely customer focused to offer exceptional service. 

Cruise Sales Consultants

The role is to provide excellent sales service to all customers, selling a variety of Cruise products including tailor made options to dynamically package holidays to meet customer needs by;

  • Maximising every sales opportunity to meet & exceed sales targets set by the organisation

  • Sell dynamically packaged Cruise Offers to generate sales whilst providing accurate information to the customer in-line with their enquiry/booking needs and availability.

  • To answer all incoming sales calls in a timely and efficient manner.

  • Managing day to day administration duties using time management techniques

Package 
The successful candidate/s will receive a competitive basic salary plus additional rewards.

Experience Required 
The successful candidate/s will have proven targeted sales experience with at least 2 years’ experience within the travel industry (preferably in the Cruise sector). The ideal candidate/s will have strong sales ability and be extremely customer focused to offer exceptional service. 

 

Web Product Co-ordinator

The role is to update, maintain and modifying the organisations website with Cruiseclub UK products and services available to the general public by;

  • Analysing daily competitor activity to maintain competitive advantage within the marketplace

  • Updating social media channels and blogs to create brand awareness with the general public

  • Maximising every sales opportunity through the implementation of offers through various online channels

  • Supporting the marketing and web team with market led action to generate sales.

Package 
The successful candidate/s will receive a competitive basic salary plus additional rewards.

Experience Required 
The successful candidate/s will have some knowledge of marketing preferably within the travel industry. The ideal candidate/s will be able to work on their own initiative, be organised and methodical in their approach to updating, monitoring and reporting on the organisations web/social media activity.

 

Business Travel Consultants

The role is to provide outstanding service to all new and existing corporate clients offering them expert advice and valued solutions to meet all their travel needs by;

  • Supporting the Business Travel Centre, ensuring that service excellence is achieved and maintained.

  • Generating sales offering competitive rates fully understanding the client’s requirements and providing accurate information.

  • Liaising and effectively communicating with dedicated key business accounts, confirming all corporate travel arrangements.

  • Maintaining accurate records of client interactions and transactions.

Package 
The successful candidate/s will receive a competitive basic salary plus additional rewards.

Experience Required 
The successful candidate/s will have proven corporate sales experience with at least 3 years’ experience within the travel industry must have experience in using Sabre. The ideal candidate/s will have corporate travel sales experience and be extremely customer focused to offer exceptional service. 

 

Interested?? 
If you are interested in these fantastic opportunities in Greater Manchester please follow the links to apply. For more information please email your cv to jobs@cruiseclubuk.com

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